Ear Works Audiology was founded in 2001. We are a private practice with 11 locations across Long Island. Our woman-owned company was established to provide professional hearing healthcare services to Long Islanders, offering the best technology available and the finest care from the reputable team of providers and support staff. Ear Works Audiology has grown to be one of the largest private practices on Long Island today. This position is for the Port Jefferson, NY location.

We are looking for someone who is passionate about what they do and is willing to go above and beyond for their teammates and the patients they serve and provide top notch patient experience.

The ideal candidate for the position will be driven, poised, articulate, and possess the strongest of communication skills.

MAIN JOB FUNCTIONS

· Employ best practices to provide exceptional patient care

· Manage all aspects of scheduling through the designated OMS

· Facilitate patient communication via phone and effectively handle telephone inquiries

· Greet patients upon their arrival and provide excellent customer service

· Keep front office and waiting area clean and organized

· Maintain patient records

· Maintain confidentiality of all business and patient information

· Adhere to company policies and procedures

OUR MISSION

At Ear Works Audiology, we are dedicated to helping people manage their hearing loss through proven solutions using best practices in audiology. From Diagnostic hearing testing, to the knowledge of the latest hearing technology, our mission is to provide the best patient experience possible, starting with YOU, as the first face and voice of our patients experience.

JOB REQUIREMENTS

· 2 years of front office experience, preferably in a medical retail environment

· Must be computer literate in all Microsoft Office programs

· Must be able to work well independently and be detail-oriented

· Excellent people and customer service skills

· Ability to handle heavy phone work and provide top-notch service

· Excellent communication, organizational, and interpersonal skills

BENEFITS

· Starting Salary: $40K + depending on experience.

· Paid time off, holidays

· Medical benefits

· IRA

· Continuous training, coaching, and development