Audiology Assistant/Technician

At Hearing Aid Consultants of Central New York doing business as Watertown Hearing Aid Center, we provide a wide range of services for our patients. Ear protection, ear molds, hearing aid evaluations, hearing aid repairs, hearing aid diagnosis, hearing aid candidacy, hearing aid fittings, counseling about hearing loss, hearing tests for everyone from children to centenarians. We have 6 locations across the Central New York area.

We are seeking to hire an Audiology Assistant/Technician who is interested in pursuing a career in the hearing healthcare field. This is an exciting opportunity for growth! Training will be provided in order for you to broaden your career and become a licensed Hearing Instrument Specialist. This position is in Watertown, NY.

What the position includes:
• Assist in the front office as needed
• Works directly with providers on patient care and follow up/training.
• Trouble shooting hearing aids, cleaning, minor repairs, checking in and out.
• Sends follow up physician correspondence on behalf of providers.
• Tracking inventory, ordering hearing aids and supplies.
• Make follow-up calls to patients.
• Manage hearing aid orders, device repairs and manufacturer returns.
• Assisting patients with hearing aid issues and set up as needed

What you will need:
• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• High School Diploma, an Associate’s degree is a plus.
• Industry experience a plus!
• Self-motivated to pursue a career and treat patients with hearing loss.
• Good organizational skills and attention to detail.

We offer a competitive hourly rate along with commission, paid time off, paid holidays, healthcare, annual training and growth opportunities.