Hearing Unlimited in Penn Hills, PA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism. We have been helping the hard of hearing community since 1949. We have five locations throughout Eastern Pittsburgh, PA. We pride ourselves on our patient-centered approach and evidence-based practices.

Essential Responsibilities

• Sales/Customer Service
• Handle patient calls and effectively manage schedules
• Contact patients to confirm appointments
• Track and report daily scheduling metrics
• Effectively handle telephone inquiries
• Greet patients immediately upon their arrival and provide excellent customer
• service
• Maintain patient records in the scheduling system
• Type correspondence for doctors
• Manage daily operations of the practice while maintaining a professional workplace
• Schedule and coordinate patient appointments to optimize client satisfaction and
• facility efficiency
• Create and update patients' electronic health records
• Verify patient insurance
• Must be flexible and adaptable to changing environments and office location

Qualifications

• High School Diploma or GED required; Associates degree preferred
• 2 years front office experience, preferably in a medical setting
• Must be computer literate in all Microsoft Office programs
• Must be able to work well independently and be detailed-oriented

The ideal candidate will also possess:

• Excellent people and customer service skills
• Ability to handle heavy phone work and provide top-notch service
• Strong organizational skills
• Excellent communication skills

What we offer:

• $17-18/hr.
• Time Off (PTO & Holidays)
• Benefits (Health, Retirement, & Profit Share Bonus)