FRONT OFFICE PROFESSIONAL

A private Audiology practice in Los Alamos and Espanola, NM is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals. This is a full time position.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule
• Contact patients to confirm appointments.
• Track and report daily scheduling metrics.
• Effectively handle telephone inquiries.
• Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
• Maintain patient records in billing/scheduling system and in hard copy.
• Type correspondence for professionals.
• Assist with physician marketing and general marketing efforts
• Provide back-up billing support including verification of benefits
• Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

• High School Diploma required; Associates degree preferred
• 2 years front office experience
• Must be computer literate in all Microsoft Office programs.
• Must be able to work well independently and be detailed-oriented and organized.
• Must have a reliable car
• Will provide training and tools necessary for any experience level to succeed in this role

The ideal candidate will also possess:

• Excellent people and customer service skills
• Ability to handle heavy phone work and provide top-notch service.
• Strong organizational skills.
• Excellent communication skills.
• Prior medical/healthcare office experience a plus!
• Independent worker who thinks on their feet.

Vacation Benefits

Health Insurance

Pay Range between $18 and $22 an hour depending on experience

Mileage Reimbursement