Desert Peak Hearing & Balance Clinic, a privately-owned Audiology practice in El Paso, TX is seeking a Front Office Medical Receptionist to join our team. Our audiology clinic provides comprehensive hearing care services to patients of all ages. We are seeking a professional and organized individual to join our team and support our mission of delivering high-quality care.

The Front Office Medical Receptionist will be the first point of contact for patients, managing front desk operations, scheduling appointments, and ensuring a smooth and efficient patient experience. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive patient information with professionalism.

Responsibilities

• Greet patients and visitors, providing a welcoming and professional experience
• Schedule patient appointments and manage the clinic’s calendar
• Verify patient information and insurance details accurately
• Answer phone calls, respond to inquiries, and direct calls as needed
• Maintain accurate patient records and ensure compliance with HIPAA regulations
• Coordinate with audiologists and clinical staff to ensure efficient patient flow
• Handle administrative tasks, including filing, data entry, and managing office supplies
• Assist with billing and coding as needed

What You’ll Need:

• Customer-service mindset (experience in this area helps too!)
• Attention to detail and strong organizational skills
• Positive attitude and desire to collaborate with others
• Flexibility; every day is a little different in our practice, and we do our best to stay flexible and adapt to changes as they come
• Bilingual candidate is strongly preferred

What We Offer:

• Robust on the job training beginning with your onboarding
• Competitive salary (include target salary range whenever possible)
• Benefits (health insurance, retirement, PTO)
• Opportunities for professional development and career advancement
• Supportive and collaborative team environment