A private hearing healthcare practice in Decatur, IL is seeking a motivated patient care coordinator to join our team in providing top-notch care to our patients. This position will start out as part-time (3 days a week) sometimes 4 days a week

As a Front Office/Patient Care Coordinator, you will be patient-facing daily, providing excellent customer service in person as well as on the phone. Patients are our number one priority, making sure their needs and concerns are taken care of quickly.

We want you to bring your passion, skills, and drive to help patients achieve a more social life and better hearing health while creating “wow” experiences at every visit!

Schedule/ location: M-T-9AM-4PM in Decatur, IL. (Flexibility on the days).

OFFICE RECEPTIONIST QUALIFICATIONS:

• Strong written and verbal communication skills
• Great Customer Service and interpersonal skills
• Friendly, service-oriented personality
• Keen Attention to detail
• Comfortable in a fast-paced environment
• Computer Skills
• Likes working with Elderly people.

DUTIES:

• Answering phones
• Greeting customers and visitors to office
• Managing schedules
• Filing and organizing records, invoices other important documents
• Billing of insurance (electronic)
• Working with Hearing Aid Devices
• Managing incoming and outgoing correspondence, includes emails, faxes, mail and packages.
• Preparing of charts
• Light duty cleaning