We are a busy multi-provider audiology clinic seeking a dedicated Patient Care Coordinator. As the face of the office, we are looking for a dependable hard worker that can multi-task and greet patients with a warm and positive attitude. Answering the phone and effectively helping patients or routing them to the appropriate person is another important aspect of the job. We work in a team environment and take pride in our high quality of patient care.

Job duties include: 

• Welcomes and greets patients and visitors in person or over the phone

• Answering and routing phone calls on a multi extension phone system

• Registers new patients and updates existing patient demographics by collecting detailed patient information

• Collect patient payments and enter in management software system

• Check-in received products with our practice management software ensuring that orders are correct, and patients are scheduled with the audiologist

• General office responsibilities, i.e. filing, faxing, handling referrals, etc…

Position Qualifications:

• Minimum of High school diploma.

• 2 years front office experience, in a retail medical setting (dermatology/optical/plastic surgery/cosmetic dentistry setting).

• Must be computer literate in Microsoft Office programs i.e. Word and Excel.

• Must be able to work well independently.

• Great organizational/time management skills, detail oriented and ability to multi-task.

We provide a competitive salary along with paid holidays, healthcare stipend and a free parking permit. The location is in Brookline, MA.

Hours are 9:00-5:00 Monday-Friday.